Email Marketing

What is Email Click Rate?

Email Click Rate measures the percentage of recipients who click links within an email. It helps assess how engaging and persuasive the email content is.

Full FormEmail Click Rate
CategoryEmail Marketing
UnitPercentage (%)
Higher IsBetter
FORMULA

How to Calculate Email Click Rate

Email Click Rate measures how many recipients click links inside an email, reflecting how engaging the email content is. Higher click rates indicate strong calls to action, helping optimize email design and copy. It supports lead generation and conversions.

Email Click Rate Formula
Email Click Rate=
Email Clicks
Emails Delivered
× 100

Simple Example

If 320 people clicked from 2,100 opened emails:

Email Click Rate = (320 ÷ 2,100) × 100 = 15.2%
2,100
Opens
320
Clicks
15.2%
Click Rate

Marketing Platforms that supports Email Click Rate

These platforms provide the data needed to measure or calculate Email Click Rate in Two Minute Reports.

Most Popular
Klaviyo

Klaviyo

Email
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MySQL

MySQL

Database
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API Bridge

API Bridge

Other sources
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HubSpot

HubSpot

Customer relationship management
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Frequently Asked Questions

Email click rate (CTR) measures the percentage of delivered emails that receive at least one click, calculated as: (Unique Clicks / Emails Delivered) × 100. If 1,000 emails delivered and 50 people clicked links, CTR is 5%. Click-to-Open Rate (CTOR) measures clicks as a percentage of opens: (Unique Clicks / Unique Opens) × 100, revealing how engaging content is for those who opened. If 200 opened and 50 clicked, CTOR is 25%. CTR measures overall campaign effectiveness including subject line appeal. CTOR isolates content engagement excluding subject line impact. Both metrics are valuable—low CTR with high CTOR means great content but poor subject lines; high CTR with low CTOR means strong subject lines but weak content.
Low email click rates typically stem from content and design issues. Unclear or weak calls-to-action don't communicate value or next steps. Too many links dilute focus and decision-making. Irrelevant content doesn't match recipient interests or needs. Poor email design makes content hard to scan or CTAs difficult to find. Mobile formatting issues make emails unreadable or buttons unclickable on phones. Generic content feels impersonal and fails to motivate action. Lack of urgency or compelling reason to click now rather than later. Slow-loading landing pages or broken links create frustration. Audience expects different content than you're providing. Not segmenting means one-size-fits-all content that resonates with no one. Test different CTA copy, placement, and design to identify what motivates your specific audience.
Average email click rates vary by industry and email type. Overall average across industries is approximately 2.5-3.5%. B2B emails often see 2-5% click rates. E-commerce and retail average 2-3%. Media and publishing can reach 4-7% due to content-focused audiences. Non-profits typically see 2-4%. Automated triggered emails (welcome series, cart abandonment) often achieve 5-15% due to high relevance and timing. Newsletter CTRs of 3-5% are considered good. Rather than comparing to benchmarks, focus on click-to-open rates—15-25% CTOR indicates engaging content that motivates action among readers. Highly segmented, targeted campaigns can achieve 10-20%+ click rates.
Improving click rates requires optimizing content, design, and targeting. Use clear, action-oriented CTAs that communicate specific benefits—"Get My Free Guide" outperforms "Click Here." Limit to one primary CTA per email to focus attention. Design prominent, mobile-friendly buttons that are easy to tap. Place CTAs above the fold and repeat for longer emails. Create urgency with limited-time offers or scarcity. Personalize content beyond names—segment by interests, behavior, and preferences. Use compelling preview text and imagery that build desire to learn more. A/B test CTA text, colors, placement, and surrounding content. Ensure content provides genuine value worth clicking through to access. Make sure landing pages match email messaging and load quickly. Remove inactive subscribers so engaged users drive metrics.