Guide to Social Media Campaigns: What it is and How to Create One

Sep 12, 2024

By Two minute reports

10 min read

The attention span of most human beings is not more than 3 seconds-5 seconds. This is what companies have to leverage to launch a successful social media campaign. In today’s time, we spend hours and hours scrolling, (popularly known as the scrolling culture) and gather our attention towards a particular viral content on social media feeds.

Every now and then, there's a clever social network marketing campaign that captures our attention. They are generally quirky, interactive, entertaining, witty, and moving. They get us chatting and encourage us to consider new possibilities and thoughts. They bring people together and spark the internet.

What makes them stand out from the rest? The innovativeness, creativity, and clarity of thought on what’s working for everyone else. Once you have cracked that code, Kudos! You are ahead of your competition.

What is a Social Media Campaign?

A social media campaign is a collective marketing effort run on various social media platforms to achieve different business goals through effective communication. The process involves strategic planning and execution while managing elements of ideation, design, and writing. It is different, direct, and more targeted where marketers can target different demographics and geographies ensuring better ROI. The goals of a business can lie anywhere from selling a particular product/service, building goodwill, gaining popularity, crisis communication, etc.

How do social media campaigns work?

Campaigns work by utilizing different social media platforms to achieve specific campaign goals through a range of planned social media posts and activities:

1. Goal Setting: You need clear and specific goals before starting any campaign. It can be to increase brand awareness and recall, generate leads, gain followers, etc.

2. Audience Research: Identifying your target audience is essential to your campaign. Knowing their demographics, interests, and preferences is the key to the success of your efforts.

3. Platform Selection: You need to select the platform to run your campaign. With a series of options like Facebook, Instagram, LinkedIn, etc. available brands need to pick which one is right for them. For example, LinkedIn can be leveraged for business-related objectives while Facebook can be used to build popularity.

4. Content Creation: Based on your goals, audience, you and platform you need to build your content. It can be images, videos, infographics, other user-generated content, etc. Fortunately, you have wider options regarding the tools you can use in creating your content. When creating videos, you can take advantage of a free video editing tool that comes with different features, such as video translator, screen recorder, background remover, subtitle generator, audio editor, and AI avatar generator. Some of these tools also allow you to create images and infographics that you can use for your campaign. You also need to figure out your key messaging that remains consistent throughout the campaign.

5. Content Calendar: Your social media activity is a planned affair. You can build content and other assets and schedule posts according to the objective or topic events that take place along the way.

6. Execution: Now you need to publish content as per your calendar and engage with your audience as they react to your content through comments, likes, and shares.

7. Promotion and Advertising: Apart from organic activities, we can also leverage paid content and run ads to expand our reach and gain quicker results. It can include sponsored posts, interactions, paid collaborations, or influencer activities as well.

How to Plan a Social Media Campaign

Before you start getting creative, you need to study and do effective research. See which trends are working and pay attention to your competition and your audience. Here are some ways how to approach a social media marketing campaign:

1. Understand your target audience

If you don’t care about your target audience and their preferences you will end up pushing content that is not relatable and would not garner results. Hence by analysing your audience how they perceive your product and how your competitors are working, you can gain valuable insights that can help you frame the right content.

2. Do a competitive analysis

A competitor's analysis is your holy grail to understand the social media dynamics of your market. It enables you to identify the loopholes in their strategy and find ways to capitalize on the same. You can gain trends that work, review their strategy, and even take creative inputs to build your content.

3. Analyse campaign performance

Measuring performance metrics is essential to see how your content and strategy performed. This helps you review tactics, see what has worked, and then frame the new strategy that has more chances of improvement. Understanding how past campaigns were received is your window to creating better ones.

Metrics to measure for a social media marketing campaign

Social media metrics are key indicators of how well your content is performing. These insights can be used to differentiate which content is working and review the overall strategy. While there are a variety of tools and metrics that can be used to evaluate content performance here are some of the most essential ones:

Engagement metrics

These aspects cover how well people are engaging with your content. Some of the main engagement metrics are:

  • Likes/Reactions: How many people appreciate your content.
  • Comments: How much your audience is interacting with your posts.
  • Shares: How many people find it interesting enough to share your content.
  • Mentions: Tracks how often your brand is mentioned in posts.

Reach metrics

These factors indicate the range of your campaign efforts and its ability to reach different people. These include:

  • Impressions: The number of times your content is displayed to a set of people.
  • Reach: The total number of unique users who have actually seen your content.

Follower metrics

This metric is extremely crucial in knowing your audience. It includes:

  • Follower Growth: The increase in the number of followers during a specific period.
  • Demographics: Other valuable information like the age, gender, location, and interests of your followers.

Conversion and conversion rate

In business, conversion refers to the number of total users who successfully completed a desired action (e.g., sign-ups, purchases). So, the conversion rate is the percentage of users who performed your desired action.

Cost Per Click (CPC)

CPC is the amount you invest for each click on your ads. Once your campaign starts gaining momentum, you need to create a strategy to bring the cost down while keeping the conversions/clicks high.

Return on Investment (ROI)

ROI is the total revenue generated from your social media efforts compared to the cost. You’ll have to define the campaign's goal (in terms of leads, sales, etc.), and compare it against the resources invested (money, manpower, etc.) for running it. A successful campaign should have a high return on the resources invested. 

Social Media Campaign Best Practices

The power of social media is to build brands. It has the ability to reach your maximum target audience in less time than possible. However, these efforts only bear fruit when done right. Whether you’re an MNC, a creator, or a small company with a limited budget, you need the best social media practices to stay on top of your social media game.

However, social media best practices are constantly changing with time. So it’s smart to consider these best practices and include your own learnings as you go along the way.

Set clear objectives

Your social media objective should be clear if you need defined results. Remember social media is a long-term game and if the objective is not clear then you might achieve goals that are inconsistent with your aspirations. So always define specific, measurable goals such as increasing sales, brand awareness, or website traffic.

Know your audience

Similar to your goal, you need to know who is your target audience, where they live, and what age criteria they fall under. All these questions should be clear before starting your marketing efforts. So, research thoroughly and understand your target demographic's behaviors, preferences, and interests.

Create compelling content

Content is the king, we all have heard it, but only the content that performs is king, the rest is just content. You need to understand your audience, match it with your budget, and build content that performs. It’s always great to develop high-quality, relevant content that resonates with your audience and aligns with your brand voice.

Engagement and interaction

It is critical for your audience to engage with your content, only then you know that your efforts are in the right direction. There are multiple ways to boost engagement, you can encourage your audience through contests, polls, user-generated content, and responding to comments.

Monitor and measure

One needs to track key metrics like reach, engagement, conversions, etc. using analytics tools to assess the impact of the campaign. By evaluating them, one can adapt to a better strategy by seeing what is working and what is not.

12 Best Social Media Marketing Campaigns of All Time

Across time and space, certain great social media campaigns have captivated the attention of mass audiences online and still have left a mark on everyone’s mind. They have used an amazing positioning strategy and have leveraged the beauty of social media platforms.

With our research team onboard, we have curated a list of the twelve best social media campaigns of all time:

1. ALS ice bucket challenge

In the year 2014, a non-profit organization, the ALS Association, to fight amyotrophic lateral sclerosis, a progressive neurodegenerative disease also called Lou Gehrig’s disease came up with The Ice Bucket Challenge.

This social media advertising campaign captured attention all over the globe, generating awareness and funding for ALS research. With the wise use of user-generated content and peer-to-peer sharing, the campaign achieved remarkable viral popularity, showcasing the ability of grassroots movements to drive social change.

The campaign asked participants to simply pour a bucket of cold water on the tops of their heads or have somebody else do it and then post a video of it. Participants were requested to nominate others. The nominated people then had to upload a video of themselves accomplishing the challenge within 24 hours or make a gift to the ALS Association instead.

According to sources, the campaign was able to generate $220 million worldwide and it had 2.4 million tagged videos worldwide. It was a huge success for the organization.

2. Dove project #Showus

The Dove Show Us Campaign used honest storytelling to challenge beauty norms and promote diversity. By generating meaningful conversations around self-esteem and body acceptance, Dove not only marketed its brand but also championed a social change towards inclusion.

Dove's Project #ShowUs was a huge success because it posed a forceful challenge to the ingrained beauty standards promoted through conventional media and advertising. Dove efficiently tackled the decades-old problem of underrepresentation in visual media by partnering with Getty Images and Girlgaze Photographers to develop the world's largest stock picture collection showcasing diverse female and non-binary persons.

The campaign resonated with viewers throughout the world, particularly women who felt alienated and excluded by standard beauty norms.

Dove's message of inclusiveness and empowerment was enhanced through captivating YouTube video content and targeted collaborations with influencers, driving meaningful conversations across social media platforms. The tremendous reaction, including millions of views on YouTube, promises a more inclusive image of beauty, and broad acceptance of the #ShowUs hashtag, leading to the social change of inclusivity.

3. Apple-shot on iPhone challenge

A very famous campaign by Apple, the #ShotOniPhone social marketing advertisement campaign has been a huge success for the company, thanks to its ability to capture the soul of creativity, lifestyle, and innovation.

This marketing campaign encouraged iPhone users to showcase their photography talents by posting their experiences on social networking platforms. With this, the company not only showed the excellence of its camera technology but also generated a sense of enthusiasm among its customers.

The strategy used by the company actually goes beyond basic marketing norms; it fosters a conversation about the company, stimulating conversations and exchanges between consumers and influencers alike.

It pushed the concept that its premium quality products are more than simply tools; they empower creativity and self-expression.

Finally, #ShotOniPhone relies on the company's reputation for providing amazing experiences, while simultaneously increasing the sense of belongingness towards the brand.

4. Warner Bros. Barbie campaign

Warner Bros. Barbie became the talk of the town in the year 2023. Using a smart "breadcrumb strategy," Warner Bros. ran a tremendously effective social media marketing campaign for the Barbie movie.

To sustain audience engagement and anticipation, this strategy called for staggered content releases over a prolonged period of time. The campaign began with teaser trailers broadcast more than a year in advance, resulting in millions of engagements on social channels.

The launch of an AI-powered selfie-generator tool that enabled users to make personalized movie posters, generated further buzz. They also made use of influencer marketing through celebrity endorsements such as Zooey Deschanel.

Behind-the-scenes content and user-generated posts further boosted discourse and enthusiasm about the film. Warner Bros.' precisely designed campaign efficiently maximized social media impact and maintained audience engagement in the run-up to the film's release.

5. Spotify Wrapped

If you're a Spotify user, you've most likely visited the app's wrapped area!

Spotify Wrapped has become an annual sensation, providing users with a tailored picture of their listening habits throughout the year. With its interactive and shared structure, users excitedly await the reveal of their most-played artists, songs, and genres, as well as their overall listening time and favorite podcasts.

Spotify has not only developed a wonderful tool for consumers to reflect on their music consumption, but it has also built a feeling of community and rivalry as listeners attempt to influence their future Wrapped results. This is a great social media campaign to promote its features.

6. “You Rule” campaign by Burger King

Burger King's popular "Whopper, Whopper" jingles dominated much of 2023, giving the chain the most share of voice among eateries in NFL-related talks. This year's main social media theme has been "You Rule," focusing on the consumers who initially helped the jingle go viral.

Burger King posts throughout the year, Burger King's social media creatives have used this concept in their content, with captions like "It's Crowning Szn" for a homecoming post and a compilation of user-generated images with the tagline "y'all out here ruling spooky season."

7. Coca-Cola's "Share a Coke" campaign

Coca-Cola's “Share a Coke” campaign elevated personalizing to a new level.

The approach of putting popular names on bottles and cans and urging customers to share a Coke with a friend, family member, or loved one who shares that name is one of the best social media campaigns ever.

This campaign generated enthusiasm as consumers searched for their names and shared photos of their personalized bottles on social media. This campaign's success was due to the emotional connection it built.

Coca-Cola made each drink feel like a unique, customized present by adding their customers' names on the label.

8. Airbnb’s “Live There” campaign

Airbnb's 'Live There' campaign increased brand engagement by emphasizing the concept of experiencing countries as a local rather than a traveler. Airbnb broke away from traditional approaches and collaborated with influencers that embodied honesty, community, and adventure.

These influencers, known for their authentic tales and dedicated followings, used their various viewpoints to highlight Airbnb's unique services thus elevating the “home-like” social media advertising campaign. From culinary adventurers to unconventional tourists, each influencer captured the spirit of living like a local, connecting with audiences in a personal way.

The campaign's captivating, accessible, and aspirational content encouraged more individuals to use Airbnb's services, cementing the company's status as a pioneer in the hospitality business.

9. Tesla tweets by Elon Musk

Tesla's brand is inextricably linked to the charismatic image of its CEO, Elon Musk, whose social media presence has come to represent the company's identity. Musk's unedited tweets and postings routinely make news, boosting interest in Tesla without the need for traditional advertising.

What distinguishes Musk is his sincerity, as his social media material represents his quirky, hilarious, and geeky nature, which is ideally aligned with Tesla's corporate identity.

Furthermore, Musk's direct involvement with customers via social network platforms promotes openness and connection, which is uncommon in the business sector. Whether answering issues or showcasing technological achievements, Musk's social media participation humanizes Tesla, making the brand more relevant and interesting to its target audience.

10. Old Spice

Old Spice, which was once known for women's scents, has successfully rebuilt itself by dominating the social network scene with its distinctly hilarious content. Their famous ads, such as "The Man Your Man Could Smell Like," transformed the company's image and created many online memes, boosting brand recognition to new heights.

How did they do this? Old Spice used the power of surprise and comedy to continuously catch their audience off guard with unexpected turns and laugh-out-loud material. Whether it was riding a horse backward or teleporting into many locales in a single frame, the brand consistently astonished viewers, making each social media ad a viral hit.

They proved that when skillfully advertised, even common things like body wash can pique people's interest and entertain them.

11. Starbucks Unicorn Frappuccino: The glittery social media campaign

Starbucks' Unicorn Frappuccino, introduced as a part of the Frappuccino Happy Hour in April 2017, became a social media craze and a commercial success. Starbucks produced a visually attractive, glittering pink and purple frozen drink for Millennials who enjoy photographing their meals, which is only available in certain outlets for a short time.

This strategy capitalized on the fear of missing out, driving considerable traffic and increasing same-store sales by 3% in America during the second quarter of 2017. The Unicorn Frappuccino and its hashtag sparked approximately 155,000 Instagram posts, leading to its viral success.

However, the fun element of this social media advertising campaign is despite reports about its flavor and worries about its high sugar content and difficulties in preparation, the campaign's short duration increased its attractiveness, making it a noteworthy example of success.

12. Gillette: #TheBestMenCanBe and #MyBestSelf Campaign

Gillette's outspoken position against toxic masculinity in a viral commercial prompted a heated debate on social platforms, showcasing the company's capacity to fight for social change. Despite being one of YouTube's most hated videos, it received tremendous interest, with more than 1.5 million social media mentions in only two days, a remarkable rise from less than 10,000 mentions the week before.

The hashtag #TheBestMenCanBe was extensively used, receiving 187,400 mentions in one day. Despite the unfavorable reaction, this campaign epitomizes "outrage marketing," since it sparked discussion and interest about the company.

Five months later, Gillette reinforced their dedication to the community with the #MyBestSelf ad, which was praised for its favorable representation of the transgender population. Overall, these campaigns demonstrated Gillette's willingness.

This kind of social media marketing is often called negative marketing, which can also make or break a company’s brand positioning in the minds of the target audience.

Conclusion

Reflecting on the vast range of social media marketing strategies presented here, it is clear that success transcends platforms, audiences, techniques, and messaging. What these businesses share is their capacity to innovate and captivate their target customers. Whether on Instagram, TikTok, or other platforms, these ads demonstrate the power of interacting with audiences in significant and unexpected ways.

The overall takeaway for marketers is clear: keep pushing the boundaries of engagement by providing value and relevance that genuinely resonates with your audience. Accept the challenge of originality and sincerity, and who knows? Your campaign may be the next to inspire and engage people, maybe earning a coveted position on future lists of noteworthy social network marketing.

Whether you're contemplating Facebook ads, Instagram ads, or something we haven't covered yet, such as Snapchat ads or LinkedIn ads, we hope these strategies inspire you! If you are looking for extravagant social media campaign ideas, and do not know where to start, we are more than happy to help.

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Frequently Asked Questions

What does a social media campaign do?

A social media campaign can be one of the most effective marketing exercises for a brand, which can help them achieve various goals - promote products & services, build an audience, gauge a target market, and much more.

Successful social marketing campaigns have a much stronger ROI compared to paid ads, as the investment is relatively lower and the reach is organic. As such, these campaigns are much more scalable as well. Also, companies have more control over the content, so the messaging and brand positioning are much clearer compared to paid ads.

How to create a social media campaign?

Here is a brief, step-by-step dive into creating an effective social marketing campaign:

  • Define the goals for your campaign
  • Identify which social media platforms to use
  • Identify your target audience
  • Choose which metrics you want to monitor
  • Create a social media calendar
  • Plan your content
  • Analyse the results
  • Use the metrics to optimise your campaign

We suggest researching tools to help you in designing, planning, measuring, and analyzing metrics, etc. They will make your job much easier.