When setting up your Amazon Ads account, you might encounter an issue with specific ad accounts not being displayed. In this article, we’ll investigate this issue and provide practical, real-time solutions to resolve the error.
Issue 1: Not granting enough permissions
When you log into your Amazon ads account, it’s essential to have Edit access to the Campaign Manager and View access to the Advertising reports for the ad accounts you wish to connect. Without these permissions, you won’t be able to generate reports through the API, and the ad accounts will not be displayed due to restricted access.
Issue 2: That account might be a KDP account
Due to API limitations, Amazon’s API doesn’t allow access to KDP (Kindle Direct Publishing) data. This means if you have KDP accounts, they cannot be connected for advertising or reporting purposes through the API, and hence, they don’t get displayed.
Now that you understand the reasons behind these issues and the feasible solutions, you can prevent them in the future. Granting necessary permissions is vital for the proper functioning and efficient analysis of your Amazon advertising campaigns.
We hope you found this article useful. If you have any questions, please contact our support team at support@twominutereports.com.